SolidMeta Privacy Policy

Posted: 28.03.2024

1. Introduction

At SOLID META, your privacy is paramount. We are committed to protecting your personal data and ensuring transparency in how it is collected, used, and shared as you use our platform and services.

2. Information We Collect

During your interaction with our platform, we may collect personal information including but not limited to:

  •  Contact Details: Your name, email address, and phone number for communication and account management.
  • Account Information: Username and password to secure your access.
  • Financial Information: Credit card numbers or other payment methods for processing transactions.
  • Content Information: Including 3D & 2D data models, metadata, and other materials you upload to personalize your experience.
  • User Behavior Data: Preferences, searches, transactions, and engagement patterns to enhance service delivery.
  • Technical Logs: Device details, browser types, IP addresses, and other technical data for improving system sec

3. Utilization of Your Information

We use your personal data to:

  • Provide, improve, and personalize our services and platform.
  • Communicate with you, including answering queries and sending updates.
  • Process payments and maintain accurate transaction records.
  • Detect and prevent fraud or other illegal activities.
  • Enforce our Terms of Service and fulfill contractual obligations.
  • Comply with legal and regulatory requirements.

4. Sharing Your Information

We may share your data with:

  • Third-party service providers for operational support.
  • Communicate with you, including answering queries and sending updates.
  • Legal or governmental bodies when required by law.
  • Detect and prevent fraud or other illegal activities.
  • Other parties with your explicit consent.

5. Data Security

SolidMeta employs robust technical and organizational measures to protect your data against unauthorized access, loss, or damage. However, we acknowledge that no system is infallible and commit to acting swiftly in the unlikely event of a security breach.

6. Data Retention

Your personal data is retained only as long as necessary for the purposes outlined in this policy, or as required by law.

7. Your Rights

You have the right to access, review, and request changes to your personal data. For any such requests, please contact us directly through the provided contact details.

8. International Data Transfers

Users outside our base country should be aware their data may be transferred to regions with different data protection laws. By using SolidMeta, you consent to these transfers under the terms of this Privacy

9. Protecting Children’s Privacy

SolidMeta is not intended for children under 13. We do not knowingly collect personal information from children under this age. If such data collection is identified, it will be promptly deleted.

10. Updates to This Policy

This Privacy Policy may be updated to reflect changes in our practices or legal requirements. Notice of any significant changes will be provided on our platform or via email.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Rua Nova de São Pedro, No. 54, 2nd Floor, Office D
District: Ilha da Madeira, Municipality: Funchal, Parish: Funchal (Sé)
9000 048 Funchal

We are dedicated to addressing your concerns promptly and thoroughly.