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Do you have any questions? Please don’t hesitate to email us or send a message with your questions and thoughts. We look forward to hearing from you!

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FAQ

Do you offer AI as a Service?

Yes, we do. Through our partner agency, UNEVIS X, we offer top-tier 3D Optimization services and synthetic photo shoots of your products. Our services include:

3D Optimization: Enhance the performance and quality of your 3D models, making them more efficient for various applications.

Synthetic Photo Shoots: Create high-quality, realistic images of products like cars, clothing (on synthetic models), and more without the need for traditional photo shoots.

Custom AI Development: Tailor AI solutions to meet your specific needs, from developing custom AI algorithms to integrating AI technologies into your business processes.

Consulting Services: Provide expert advice and guidance on leveraging AI and optimization technologies to achieve your business goals.

Training and Support: Offer training programs and ongoing support to ensure you get the most out of our services.

Contact us to learn more about how we can assist you.

Is a SolidMeta Account free?

Yes, SolidMeta offers a Free Account that allows you to receive files and contribute to projects you are invited to. The Free tier will always remain free, ensuring you have access to basic features indefinitely. You can choose to upgrade to a paid account at any time to unlock SolidMeta’s full potential and access additional features and benefits. The decision to upgrade is entirely up to you and can be made whenever you feel ready to take advantage of the premium offerings.

Is my data private, or will it be used for your AI training?

Yes, your data remains private. We do not have access to the content of the data stored in your DataHub. However, to comply with legal requirements, we perform automated scans to ensure that the stored data is legal and does not violate any regulations.

Rest assured, the data you store will not be used by our AI for training or to improve our algorithms. Our primary goal is to safeguard your privacy.

Additionally, while the content of your data remains private, we may use aggregate communication patterns and usage timings to enhance the services we provide to you, similar to how other social media platforms operate. This helps us tailor our services to better meet your needs while maintaining the confidentiality and security of your data.

Is my data encrypted?

Yes, all data stored in SolidMeta is encrypted both at rest and in transit using industry-standard encryption protocols to ensure the highest level of security and privacy. However, you are responsible for keeping your password safe, and we recommend activating the two-factor authentication (2FA) option for added security for your accounts.

Data sharing adheres to the need-to-know principle, ensuring that only authorized users can access specific data. You have full control over who has access to your data. At any time, you can review and manage access permissions to see who has access to what data level.

If you have any concerns about data security or need assistance managing access controls, our support team is available to help.